Stock counts
Stock Counts (screen title Cycle Counts) compare physical counts to system stock and post variances.
Before you start
- Open from Products & Stock → Stock Tools ▾ → Stock Counts
- Know which Location you are counting (see Locations & transfers)
- Prefer counting when the shop is quiet so numbers stay stable
Steps
1. Open Cycle Counts
- Go to Stock Tools ▾ → Stock Counts.
- Confirm title Cycle Counts and subtitle about physical inventory and variance posting.
- Choose Location: in the toolbar.
2. Start a draft count
- Click New Draft Count.
- Select the new count on the left (columns Count #, Location, Status, Variance).
- Status should be Draft so lines stay editable.
3. Add products and enter counted quantities
- On the right under Count Lines, click Add Product for each item (or as needed).
- For each line, compare System vs enter Counted (watch Variance).
- Click Save Counts.
On-screen hint: Workflow: edit Counted → Save Counts → Post Variances.
4. Post variances
- When counts are correct, click Post Variances.
- System stock and journals update for the variances.
- Click Refresh to reload the list.
What success looks like
- Draft count saved with counted quantities
- After Post Variances, product stock matches the physical count
- Count status is no longer an open draft you should edit
If something goes wrong
| Problem | What to try |
|---|---|
| Cannot edit Counted | Status is not Draft — start a new draft |
| Wrong location | Select the correct Location: before New Draft Count |
| Post fails | Save Counts first; check you have permission |